Privacy Policy: DANA and QRIS Records
Our Privacy Policy covers details you provide when creating an account, completing phone verification, contacting support, and checking wallet activity. This can include your name, phone number, login identifiers, device signals, browser settings, support messages, and transaction references. When you use DANA, OVO, GoPay, QRIS, bank
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transfer, or a virtual account, we may receive status and reference data needed to match a payment request without storing unnecessary wallet credentials. We use these records for account access, fraud checks, payment reconciliation, technical support, and legal duties where local law permits. We do not
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use payment references to create unrelated advertising profiles. Retention depends on the record type, account status, security needs, and applicable local law. If access or eligibility is discussed, it depends on local law.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.